Austin 311 Call Center to Close Overnight Starting Nov. 1
Austin's 311 non-emergency call center will close overnight starting November 1.
Austin, TX, October 22, 2026 —
Austin’s 311 non-emergency call center is scheduled to close overnight beginning Nov. 1. The information provided does not specify the year, the hours the center will be closed, or when overnight operations might resume.
No reason for the change was provided. The available information also does not say whether the closure will affect other ways of contacting the city, how residents should seek non-emergency assistance overnight, or whether any services will remain available through another channel.
The announcement identifies the affected service as Austin’s 311 non-emergency call center. It does not describe changes to emergency response or provide details about the center’s daytime schedule. No information was provided about how long the overnight closure is expected to last or whether it is temporary or ongoing.
Details about the announcement’s source, the number of calls affected, and any operational changes were not included in the information provided. The start date is given as November 1, but without a year, the timing cannot be placed on a specific calendar year. Further information about service hours and overnight contact options was not provided.
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