Tricentis, the global leader in agentic quality engineering, today announced the Americas winners of its 2026 Tricentis Customer Innovation Awards, recognizing customers who are extending quality engineering best practices across their organizations to lead the charge in adopting AI, transforming their business processes or delivering digital innovation. The winners and finalists were celebrated at Tricentis Transform 2026 in Dallas, Tricentis’ flagship conference bringing together technology leaders, practitioners, and innovators to explore the power of agentic quality.

This year’s Tricentis Customer Innovation Awards recognize individuals and teams across three categories: AI Trailblazer, Enterprise Transformation Leader, and Innovator. The Americas winners and finalists represent organizations across industries that are using Tricentis solutions and modern quality engineering practices to accelerate innovation, improve operational efficiency, transform software delivery, and deliver better digital experiences for their business outcomes.

“Our customers are setting the industry standard for advancing software development in the age of AI,” said Jason Bliss, EVP, Business Operations, Tricentis. “This year’s Customer Innovation Awards finalists and winners in the Americas are embracing AI and quality engineering to elevate how their organizations deliver software. Their achievements show how quality can give organizations the confidence to adopt new technologies, evolve their development practices, and turn AI’s potential into real-world results.”

AI Trailblazer

This award recognizes visionary customers (individuals or team) that have pioneered innovative applications of AI to drive meaningful impact for software quality in their organizations. This award celebrates those who push the boundaries of AI to create transformative solutions and set new standards in quality engineering.

Winner: Paul DiGrazia, Wolters Kluwer

Finalists:

  • Deepti Gulati & Harkirat Singh, Bunge

  • QA CoE and Testing Team, The Coca-Cola Company

Enterprise Transformation Leader

Recognizes customers that have driven successful business transformation by implementing or optimizing core systems or applications to improve operational efficiency and achieve business objectives.

Winner: Georgia Department of Revenue Team, Georgia Department of Revenue

Finalists:

  • Pablo F. Vasconcelo, Accenture

  • Sanjay Adhikari, enGen

  • Naveen Muthyala, McKesson

  • Prakash Narkhede, Workday

  • Bala Amrutha Akurathi, Bob’s Discount Furniture

  • Scott Fitchlee, Builders FirstSource

  • Suresh Krishnaiah, International Motors

  • Swaroop Saikumar Gopi, MetLife

  • Teren Lawrie, W. L. Gore & Associates

  • Vythe Chalakara, Enbridge

Innovator

Recognizes customers that have leveraged Tricentis to transform their business to deliver more agile business processes and more meaningful customer experiences.

Winner: Arun Sundararaman, ADP

Finalists:

  • Andrew Bauer, Aegon Asset Management

  • Anila Korsipati, Room & Board

  • Birendra Rout, Ontada (McKesson)

  • Monali Nibude, IBM

  • Mounika Nayini, Nucor Corporation

  • Pramod Katti, International Motors

  • Prasad Juturi, AbbVie

  • Pravallika Badisetty, JetBlue

  • Thomas Cody, Love’s Travel Stops

  • Venkata Ravindrababu Rayapuneni, JetBlue

At Transform 2026 Dallas, Tricentis also introduced new AI-powered innovations from Tricentis Labs, its innovation incubator designed to put emerging technologies into the hands of customers earlier and help shape them around real-world enterprise needs. These innovations include Tricentis Aida, Tricentis AgentScore, and Tricentis Release Risk Intelligence, expanding how organizations can apply AI across software development and quality engineering. Together, these innovations reflect Tricentis’ continued investment in helping enterprises build, validate, and deliver high-quality software as AI transforms the software development lifecycle.

The 2026 Tricentis Customer Innovation Awards will continue at Transform events in Singapore and London, recognizing customers across Asia Pacific and Japan (APJ), and Europe, Middle East and Africa (EMEA) that are advancing software quality, embracing AI, and driving meaningful enterprise transformation. Join Tricentis at Transform Singapore, September 16–17 at Marina Bay Sands, or Transform London, October 21–22 at Tobacco Dock, to explore the latest innovations in AI-powered quality engineering.

To learn more about the agenda, featured speakers, and registration, visit: Tricentis Transform 2026.

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About Tricentis

Tricentis is the global leader in agentic quality engineering. The Tricentis Agentic Quality Engineering Platform leverages the power of AI and decades of Tricentis technology and expertise to provide a new and fundamentally different way to ensure software quality across large and complex enterprise application environments. An approach that’s totally automated, fully codeless, and intelligently driven by AI. It addresses both agile development and complex enterprise apps, enabling enterprises to accelerate their digital transformation by dramatically increasing software release speed, reducing costs, and improving software quality. Widely credited for reinventing software testing for DevOps, cloud, and enterprise applications, Tricentis has been recognized as a leader by all major industry analysts, including Forrester, Gartner, and IDC. Tricentis has more than 3,000 customers, including some of the globe’s most respected brands such as Experian, T-Mobile, Jaguar Land Rover, Allianz, Telstra, Dolby, and VodafoneZiggo. To learn more, visit www.tricentis.com.

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